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Dubai Health Insurance, 1 July 2015


The Dubai Health Authority (DHA) was created, in June 2007, by Law 13 issued by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, Ruler of Dubai, with an expanded vision to include strategic oversight for the complete health sector in Dubai and enhance private sector engagement. His Highness Sheikh Hamdan Bin Rashid Al Maktoum, Deputy Ruler of Dubai and UAE Minister of Finance is the President of the Dubai Health Authority and His Excellency Humaid Mohammed Obaid Al Qutami is the chairman of the board of the Dubai Health Authority.

The DHA's aim is to provide an accessible, effective and integrated healthcare system, protect public health and improve the quality of life within the Emirate of Dubai. The DHA's mission is to transform Dubai into a leading healthcare destination by fostering innovative and integrated care models and by enhancing community engagement.

In addition to overseeing the health sector for the Emirate of Dubai, the DHA also focuses on providing services through DHA healthcare facilities including hospitals (Latifa, Dubai, Rashid and Hatta), specialty centers (e.g. the Dubai Diabetes Center) and DHA primary health centers spread throughout the Emirate of Dubai.

The main pillars of service delivery at DHA health facilities are quality, efficiency, patients and staff. It is our aim to maintain and improve the quality and efficiency of DHA health services. An important aspect of the service delivery strategy is to focus on patients, their needs and satisfaction as well as attract, retain, nurture and support outstanding staff.

Prior to the establishment of the DHA, the Department of Health and Medical Services (DOHMS), which was established in 1973, was the functioning authority that almost exclusively focused on health service delivery.

Vision


Towards a healthier and happier community.

Mission


Transforming Dubai into a leading healthcare destination by fostering innovative and integrated care models and by enhancing community engagement

Values
  • Consumer centricity - To prioritize the individual experience in the care delivery process through a coordinated set of services that are tailored to the needs, safety and preferences of the consumers, their families and their caregivers. Individuals, with their families and careers should be involved in decisions about their care and treatment.
  • Efficiency - To maximize the value of healthcare services delivered by pursuing efficiency and appropriate allocation and utilization of resources.
  • Engaged and motivated workforce - To create a work environment that can motivate and attract talented healthcare workforce. The aim is to create engaged, attentive and accomplished workforce that provides distinctive and compassionate care and foster patient trust.
  • Accountability and transparency - To be accountable for delivering high quality healthcare services and accountable for the communities served. A system of responsibility and accountability should be put in place to track the process of health related decisions and ensure that the process and results are transparent and clear to the public, patients, healthcare workforce and the communities served.
  • Innovation - To embrace an innovative and interdisciplinary approach to clinical care that strives to enhance the lives of the communities served.
  • Excellence - To aspire to the highest standards of excellence and professionalism in the provision of care.

A digital copy of the "Health Insurance Law of Dubai, Employer's Information Pack," can be viewed, or downloaded here, in English.

In addition to the above, there ia also a general circular with additional information. A digital copy of the "General Circular Number 6 of 2015," can be viewed, or downloaded here, in English.


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DHA 2015